

Some recent Columbus Zoo officials wouldn’t have passed that test. “It’s not fun, but that’s the litmus test.” “We told our managers that we’re not willing to do anything that we don’t want to put on the front page of the newspaper,” says Gilbert, who is now the aquarium CEO. The decision to go public, says Jesse Gilbert, who was chief operating officer at the aquarium under Schmid, reflects his leadership style. “That was a case study in communicating, moving quickly and being transparent,” Schmid says.


He notified the media and other aquariums and learned two things: Some aquariums had previously used the mislabeled chemical but hadn’t revealed their losses, while others still had the mislabeled containers on their shelves. “It was a catastrophic loss,” says Schmid. An investigation quickly revealed that the drug’s container had been mislabeled, and it actually contained a poisonous chemical, hydroquinone. In 2015, hundreds of fish at the Corpus Christi aquarium died suddenly when staff poured what they thought was an anti-parasite drug into aquarium tanks. To understand Warmolts’ enthusiasm, it helps to consider another controversy Schmid navigated while leading the Texas State Aquarium, where he served as president for more than two decades. New Columbus Zoo CEO has a history of restoring reputations
